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Chris immediately responded to my call. He gave me a more detailed quote and a fair price. Exterminator arrived, went to function. Killed the infestation and finished up. A1 project by professional crew. Good price, excellent work, no longer problems. Highly recommend them.
Just moved into new house to discover our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our routine exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and has been in line with my routine service provider. They sent a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land using a deck and no lawn. My partner having no thought he was being charged an outrageous price and believed I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally I found that Carlos had sprayed insecticide all around our bed, including on the edge of these linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple occasions. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions that the company was offering since that was done with the corporate office.
I only sprayed baseboards." I requested him to correct the fee, and he said no. I asked to speak with the owner. He came back on the line and told me his manager was busy and he would call me backagain. I told him I preferred to wait. A man named Aubrey eventually came on the line.
His precise words were,"You ought to have done your homework. If that is what Carlos charged you, that's the cost. Then he offered me the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know he wanted me to be a happy customer. Later, I explained that his service provider piled all around my bed, and the things underneath my bed, billed me an outrageous price and that they were running a promotion for servicing a house/yard much bigger than mine for $135, he provided me support for 1/2 of everything I was billed ($485), but would not honor the promotion.
I think Tim hop over to these guys felt good about his offer. I clearly didn't, and remain an unhappy customer. I told Tim if my workers treated people and supplied service how Stanley had done, I would have given away my services for free and done anything necessary to fix the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about the way I had been treated all day and wanted to honor the promotion cost for $135. It's actually kind of Tim to reconsider. I hope Stanley invests in training its employees on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great company they do it very nicely and with patience. We can observe substantial difference with cockroaches etc once we have pest control done from them. I'd recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam assessed for Pest control services 22nd Nov, 2018 I have got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and have finished the task in about 2 hours, and they've used chemical spray and have charged me RS.2200 for exactly the same, the support given by them was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new homes were protected by spraying the sand pad with organochlorine chemicals. However, increased awareness about the effects of the chemicals on our health and the environment resulted in a decision linked here by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides that have replaced organochlorines are now accessible but may not be so effective in the longer term.
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The incidence of, or potential for, termite damage to homes has not been accurately determined, but both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the probability of serious structural damage. The Building Code of Australia requires the structural components of every new building must be safe from termite attack.